[Resolved] Citrus Payment Solutions — Zara payment deducted from account. Via upi | |
I was placing an order on zara india online on 25th July and had opted for payment via upi. I then did the payment through google pay for which zara had used citrus payment gateway. I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount. So zara cancelled the order from their side as it keep pending I haven’t been initiated a refund. Kindly check my concern and give me refund of my money at the earliest Was this information helpful? | |
Jul 27, 2021 Complaint marked as Resolved I contacted zara and citrus solution pvt ltd. And zara team member said you will get refund in 15 days. Better opt COD rather than UPI Verified Support Jul 27, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 3170.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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