[Resolved]  Citrus Payment Solutions — Zara payment failure - Money Deducted from account

Hello,

I had placed an order on the Zara app on Thursday, 21/10/2021 and I paid the money through GooglePay. The amount was deducted from my account but the CitrusPay portal showed that the order had failed. I have not yet received a refund for the same. Please issue a refund for the amount at the earliest.
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Dec 15, 2021
Complaint marked as Resolved 
Oct 26, 2021
Updated by Sharvari S
Have attached the Gpay screenshot below

Oct 26, 2021
Updated by Sharvari S
Amount deducted

Verified Support
Nov 09, 2021
Citrus Payment Solutions Customer Care's response
Hi,

We'll check and assist you with the status soon.

Regards,
Citrus Support Team
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