[Resolved] Citrus Payment Solutions — Zara Shoes / Order ID: [protected] | |
Hi I’ve placed an order in Zara’s App on 18th July 2021 via UPI & the payment has been deducted from my account & Zara cancelled my order. I would like to call for a Refund ASAP Thank you, Riddhi Sharma Was this information helpful? | |
Jul 19, 2021 Complaint marked as Resolved I have received an email from [email protected]
My complaint has been forwarded to Citrus Payment Solutions Private Limited & they are making sure that I will get a response from representative of the company within several days.
I hope my issue gets resolved ASAP! Verified Support Jul 20, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed on[protected] or Rs. 2990 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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