[Resolved]  City Union Bank — amount not refunded

Address:207, 2nd cross street, east pondy road, thirunagar , villupuram 605602, Viluppuram, Tamil Nadu, 605602

Rs 900 debited from my account during the transaction via google pay, it has not been transacted due to transaction failure. The amount was said to be refunded within 3 to 5 days. Transaction was done on november 3rd. Still i didn't receive the amount. Kindly let me know the issues behind it.

Upi transaction id :[protected]
Account no : [protected]
Ifsc ciub 0000091
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Dec 13, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB
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I am one of the SB account holder in our bank past 16 years. Last Few months cash deposit & cash withdrawal charges heavy compare to other bank. Per day 100 rs. debited by my account. Please do the needful.

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