[Resolved] City Union Bank — atm withdrawal with city union bank, sakkottai branch related | |||
Dear sir, I am a bsnl pensioner having my pension account with account no. Sb-pen [protected] at head post office, kumbakonam. My opening balance today in my pension account is rs. 23, 363-40. Today, at about 08 25 am, i did my withdrawal of rs. 10, 000/= through cub cdm/atm machine with id cub01785 at cub, sakkottai branch (Atm ref. No.[protected] through my postal atm card). But to my surprise, i got an acknowledgement receipt from the above atm that that my transaction amount is rs. 10, 000/= and available balance is rs. 3, 363.40 instead of rs.13, 363.40. When checked through the mini statement got through a co-existing atm at sakkottai branch that an amount of rs.10, 000 is drawn two times which is not true. Subsequently i received messages from indian postal bank one at 08 44 am showing my closing my balance as rs.13, 363.40 and another at 08 46 am showing my closing my balance as rs. 3, 363.40. However, i hereby swear in the name of god that i did physically a withdrawal of rs. 10, 000 only (4 x rs. 2000 notes & 4 x rs. 500 notes). Hence i earnestly request your goodness to kindly look into the case immediately and initiate necessary action so that the loss of rs.10, 000 occurred to me through my withdrawal from your cdm/atm machine at sakkottai branch be compensated. I am also a customer of your branch with sb account no.[protected]. Regards, D. Rajagopalan, 1557, sudharsan nagar, sakkottai post, kumbakonam 612 401. (My mobile no.[protected] &[protected] Was this information helpful? | |||
Oct 5, 2019 Complaint marked as Resolved City Union Bank customer support has been notified about the posted complaint. Verified Support Sep 04, 2019 City Union Bank Customer Care's response Dear Customer, Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you. Regards. CUB | |||
2 Comments | |||
Comments
CCOD a/c No [protected] ATM Card No [protected] Rs 8, 000/= debited my account . cash amount not received. check and reverse credit immediately ( net work issue .Timed out )
TOTALLY THIS ATM NET WORK SPEED VERY SLOW / LAST TWO MONTHS.
TOTALLY THIS ATM NET WORK SPEED VERY SLOW / LAST TWO MONTHS.
rpstradingco's reply, Aug 29, 2019
CCOD a/c No 066120000013219 ATM Card No 6073 2402 0552 9143 Rs 8, 000/= debited my account . cash amount not received. check and reverse credit immediately ( net work issue .Timed out )
TOTALLY THIS ATM NET WORK SPEED VERY SLOW / LAST TWO MONTHS.
TOTALLY THIS ATM NET WORK SPEED VERY SLOW / LAST TWO MONTHS.
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+91 435 240 1622
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No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
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so pls check where is holding and quicly reflect my ac transfer..
Ac no :[protected] (reflect ac)
reference id :[protected]