City Union Bank — cancelled transaction as per petrol pump agent, but money deducted

Address:635117

Sir, i have filled fuel to my car at hindustan petroleum, soolagiri, hosur on 25.12.2017, at 16:03:38 hours for rs 1000/- and paid through cum debit card [number: [protected]]. However, petrol pump operator told transaction is cancelled and gave me slip, but i found money is deducted later. Immediately after getting 'cancelled transaction slip/, i paid rs 1000/- again through debit card.
I am enclosing copies of both 'cancelled transaction slip' and screen shot of 'transaction statement' for your kind ref. [tid: 62879637, invoice no: 002554]

Kindly arrange to return the money deducted excess.

My mobile number is [protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
City Union Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    City Union Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    452
    Pending
    0
    Resolved
    231
    City Union Bank Phone
    +91 435 240 1622
    +91 44 7122 5000
    +91 435 240 2322
    City Union Bank Address
    No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
    View all City Union Bank contact information