City Union Bank — card swipe error and deduction of amount

Address:

560079

Sir/ madam

I shanmugam customer of city union bank, koramangala branch bengaluru. On 3/3/2018 the debit atm card is swiped at kfc restaurant, modi road bengaluru for 244 rupees, the amount deducted message i got through sms, but from the machine, i'm not get any slip (Slip is not generated). The machine readout showed transaction decline and i'm not got any slip too as any copy. The shop people showed the last transaction too in that nothing was deducted from my card. But in my account amount is deducted still it is not reimbursed still.

Kindly look into the matter and do the favor.

Shanmugam