[Resolved] City Union Bank — cash deposit machine deposit failed | |||
Hi, on 29/04/2019 at around 9 p. M, i, mastan vali tried to deposit rs.4700/- by using cash deposit machine at city union bank, proddatur - 516360 branch (Andhra pradesh). When i placed currency notes inside the machine, the tray door closed and to my shock, after few seconds, the machine displayed error message "transaction timed out". And i didn't even get the printout also about that transaction. Because may be the transaction number has not generated. I immediately informed the bank staff there about this, they suggested to give a complaint letter the next day in working hours. I did it. And the bank staff generated a complaint ticket for 30th, so it got rejected. Today i approached the bank again and after gone through my complaint letter, the bank staff generated ticket for 29th april as the deposit date with denominations also which the cross checked from the system. So herewith i humbly request you to process it fast and credit the amount to my account. Was this information helpful? | |||
Jun 21, 2019 Complaint marked as Resolved City Union Bank customer support has been notified about the posted complaint. Verified Support May 20, 2019 City Union Bank Customer Care's response Dear Customer, Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you. Regards. CUB | |||
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+91 435 240 1622
+91 44 7122 5000
+91 435 240 2322
No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
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Amount not payed but amount was taken from my account.
My account number is
[protected]
Kindly take necessary action.
I am in kind of medical emergency so only I used in pharmacy .
Kindly give my money as soon as possible.