[Resolved]  City Union Bank — debit card not received while replacing by bank

Address:146.first cross.shanmugha nagar.vayalur road trichy 620102, 620102

In january 19 theresa was message bu cub ur debi card will be sent to remplace a card. But it didnot reach me. When enquired the postal people salid deliverd. But it is not property deliverd to me or to my people. Subsequent my los card de actívate stating that new card sent. Till date i didnot get the new card unable to transact from march19 onwards. So please sigue or remplace the new card to me parking the card not deliverd or missing or else way
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Aug 13, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Jul 05, 2019
Updated by Ramanathan Natarajan
Please take Speedy action to send me debit card for my sb account ...city unión bank cotonement branchy trichy..account no...SB [protected]
Verified Support
Jul 08, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB
Complaint comments 

Comments

I don't know what's the reason but I got a message that 490.98 RS is debited from my account. The message stated is as below.

"Savings No XXXXXXXX62 debited with INR 490.98 towards TO DEBIT:IO[protected]-MDS CLAIMED[protected]:99032 on 18-JUL-2019.Avl Bal 71.78".

Please do look into it ASAP and provide solution.
When trying to book tickets transaction has been failed at the payment stage but money has been deducted from my account so kindly make the refund process ASAP.
My last six account no.25-8609

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