[Resolved]  City Union Bank — denial of services @ cub arakkonam branch

Address:

Vellore, Tamil Nadu, 631003

Dear sir,

I am a vip customer of your cub arakkonam branch, i am holding sb account, i went your bank to know my account balances by means of entering my passbook thru your banking staff.

However, your banking staff has denied the same and i was asking the reason for 'denial of services'. He said that passbook has entering through only a passbook printer machine, which has located outside most of bank. I am not wish to use the service due to improper printing that would be faced by the fellow customers. Hence i was not getting a proper service thru your banking staff.

1. Can you please advice, is there only a option to print/update through by passbook print machine?

2. If not, why your banking staff has denied to updation of my passbook?

I request you to take the necessary action on this and let me know the reason for 'denial of service' done by your banking staff at cub arakkonam branch...

I hope that getting a good response from your side and sort out the issues as soon as possible, unless i have no other option to closure of my savings account and i doesn't need anymore of your service furthermore...

Kind regards,
Gnanamoorthi b