[Resolved] City Union Bank — Irresponsible staffs - (Worst service) at royapuram branch
Royapuram,chennai, Tamilnadu, India
I am vignesh kumar. I have opened an account on cub (Srm university) 4 years back. I have changed my account from tambaram branch (Srm univerrsity) to royapuram branch.
Since i lost my debit card, i have applied for a new debit card 3 months before. But still i didnt get my card.
I asked them the reason 1 month after i apply. They said some stupid reasons and asked me to write a request letter for applying a debit card again.
Even then, i didnt receive my card. Again i visited the bank and asked the reason. They said that my card was delivered to my old branch. So i went to that bank (Tambaram branch-srm univ) and asked them. They checked and said that they didnt have my card.
I even went to my area post office. They also said that they didnt receive any posts from cub.
I went back to the bank and told the scenario.. They again asked me to write a new request letter and assured me that they will send the card to my address. I didnt have any other option. So i did write a letter.
Last week[protected], they again tell the same reason. The branch manager came forward and said that i'll get my card within 4 days. But i didnt receive my card till date.
This is how this bank functions. I request the authorities to take a legal action against them.
Bank details :
City union bank,
104 (150) m. S. Koil street,
Pin : 600013
Ifsc code: ciub0000422
Complaint marked as Resolved Oct 7, 2016
[Aug 31, 2016] City Union Bank customer support has been notified about the posted complaint.
Verified SupportCity Union Bank Customer Care's response, Sep 02, 2016
We deeply regret the inconvenience caused to you.
We forwarded your complaint to our department to look into the issue and take necessary action.
We request you to go through our website wherein you can raise the grievance or get contact details of the concerned grievance.
Dhara Vamsidhar Reddy's response, Oct 15, 2016
I have lost the (atm debit card) city union bank
so please what to now
Karimoddin Shaik's response, Nov 12, 2016
I can't see this type of employees when I went bank deposits money, deposits form I wrote some wrong, this employees was not tell us he tell her colleges and laughing to each other, This is the worst bank I can't see in my life, especially gudur branch
|3 Comments Updated:||Share0Tweet0|