[Resolved]  City Union Bank — my money got debited twice for one transaction and didn't get credited back

Address:Lakshmi puram, Guntur, Andhra Pradesh, 622007

Transaction of 280 rupees for cosmetics in ISHA's the complete women cosmetics shop, is done through debit card and money debited twice for one transaction and didn't get credited back to my account .The shop owner got credited only once based on his transaction history, but i didn't get my money of 280 rupees back. The transaction took place on 15th of this month .
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Jun 25, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
May 23, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
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I Am M.A Parthiaban My Acc No [protected] Yesterday Evening 05.14 Pm I Withdraw Rs 10000 But I Did Receive Any Amount Since I Got One Slip From Atm In That Transcation Is Declined Unable To Process But Issues Is I Gor Msg That 10000 Is Debited From My Account So Please Refund My Amount As Early As Possible

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