City Union Bank — Not getting any response from bank manager

mukesh kr Khanna

from Chennai, Tamil Nadu

Address:	603203
Website:	City Union Bank.com

As I got a call from cub customer care they told me go and collect you I'd from bank manager, I spoke with him he sent I will not give you back I'd card
Sir let me tell you with I'd card I can't go anywhere or Rome in college please I request you ask your senior most person to take charge of this
There is no right to you can give me punishment or do this type of miss behavior with your client sir is this is a police station or bank if you want to not me as your client give my money back close the account and return my I'd card
Due this I am facing problem in my college I m not even to come out from my room
Sir are you giving me punishment or ??
My educational life getting problem due to this issue is this type of manger you have they don't leasing your voice also if they are not listing you how can you think they will listing to poor people
If I get any trouble in my college who will be responsible

I want a reply as soon as possible and I request you take this issue to your director of CUB
Mukesh khanna
CUB SRM university branch
Contact no - [protected], [protected]

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City Union Bank customer support has been notified about the posted complaint.

Feb 02, 2017

Updated by mukesh kr Khanna Dear SIR/Madam,

I am an account holder of CUB SRM University branch.
I have been to the bank today to withdraw the money. There was a glitch with my signature for which they have not given my money.

Instead of taking my signature once again they have ordered me to give me my college ID card and after that they will give me the money.

After I have given my ID card they started telling me to give me my coupon and only then they will give me a ID card.

I felt it wrong as they were never returning my ID Card. Then I called customer care of CUB so that they can solve my problem. Customer care spoke with the accountant and has promised me that once I give the coupon they will give me Id card so I have given the coupon to the accountant but after that also the accountant told he will not give me my ID card and he has started calling the heads of my college to raise a complaint on me. I really do not understand for such a small thing why does the accountant of CUBwant to take such unethical step on student to spoil the education career. I had felt it as a police station and not as a bank for a while with their behaviour.

The Customer care has asked me to send the happening as a mail to forward the complaint and do the needful to return my ID Card.

Please do the needful. The ID Card and my Education Career are at stake.

Yours Faithfully

Mukesh
Acc No: [protected]
IFSC: CIUB0000117
CUB SRM Branch Chennai TN