[Resolved] City Union Bank — not received the new atm card (chip) | |||
It's been a month now and i have not received my new atm card the one with chip. I was using the chip-less atm card and that card has been deactivated by the bank. On further enquiry from the bank, they told me that they will be giving the new atm card in 1-2 days... And now it's been a month. I have called the bank multiple times and they always ask me to come to the bank. After going to bank, the staff always tells me that its gonna take another 2-3 days to complete the process and that it's impossible to complete this task with all the work load they have right now. I am an engineering student and its hard for me to manage my finances without my card. At this point i have been to the bank for around 10 times now and there is still no progress regarding my card. I would really appreciate if you look into this matter and help me get my atm card as soon as possible. Branch - ramapuram, chennai Account number - [protected] Was this information helpful? | |||
Jun 13, 2019 Complaint marked as Resolved City Union Bank customer support has been notified about the posted complaint. Verified Support May 13, 2019 City Union Bank Customer Care's response Dear Customer, Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you. Regards. CUB | |||
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+91 435 240 1622
+91 44 7122 5000
+91 435 240 2322
No.149, T.S.R Big Street, Kumbakonam, Tamil Nadu, India - 612001
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kindly refund the some into my account
reguards
pooja kankar