[Resolved]  City Union Bank — transaction issue-amount not credited to my receiver bank

Address:Door No.1d, North Street, Nagai Road, Thiruthuraipoondi 614 713,Thiruvarur(DT), Tiruvarur, Tamil Nadu

Hi,

At nov 6 i transferred the amount (40, 000) to my father's account by using phonepe, i transfer by using contact number. Both number are register in phonepe but the amount debited in my account but it cannot received to my fathers account. Yesterday i went to my bank (Cub) they told amount successfully transaction but y it cannot receive to my fathers account.

But in my account balance shows that the amount credit to my father account

Please check and let me know it is very urgent

Fyi i attach some images.
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Dec 17, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2019
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB
Complaint comments 

Comments

Time11.30 to11.58 am date 10/12/2019
City union Bank magaimadam branch
Bank customer service very very worst now get going this any one person cannot be open account in bank city union...
Respected sir
I am in madurai, I was deposited amount through CDM in Madurai Tamilsangam road Branch (Madurai mani)ATM cente, r amount was fetching the machine but not response about denomination, and other processing. that means not return and not credited in my account alone

Name: Rathinasamy
account number: [protected]

please recovery my problem

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