[Resolved] City Union Bank — unauthorised deduction from my sb a/c no [protected]

K.VENKATESWARAN

from Coimbatore, Tamil Nadu

Address:

32 B NAN NANI HOMES PH2, ANANYA GARDENS VADAVALLI, Coimbatore, Tamil Nadu, 641041

I got a message on 29/11/19, that an amount of rs470 has been deducted fom my above account. By mobile banking.
I have not effected any payment on that day and i lodged a written complaint to your vadavalli, coimbatore br. Where i have the account.
I have expalined that the payment was to tneb towards electricity charges for the meter id. No[protected].
I have informed your bank that my tneb id no is[protected]. And as such i have not made payment for this.
Further for this payment, i had not received any otp thru my mobile no [protected], registered with you.
Since a week after complainig, your branch has not solved the problem, and made the refund of rs 470, unauthuried deduction from my account.
Pls help me to get the refund and ensure such mistakes do not repeat in future.
Thanks,
Venkateswaran

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Jan 17, 2020

Complaint marked as Resolved

City Union Bank customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

City Union Bank Customer Care's response Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.
Regards.
CUB

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Comments

Anesha Ammu

from Mumbai, Maharashtra

The number has been changed and send to some other how can i refund it

Devi Mahalakshmi

from Jayamkondacholapuram, Tamil Nadu

As per latest rule, IMPS transaction should be done at free of cost.But we are getting charged for transaction that done thru IMPS. kindly let us know the reason for the same.

Gomathisankar K

from Chennai, Tamil Nadu

I will submit my mess fee ...And it's comes from minor account override required...? What can I do

karthikm92

from Delhi, Delhi

Hi have deposited money in arcot branch. but money not credited to account using account number ([protected])- deposited money -500 . even i got receipt from machine (time 11.[protected] . please contact to [protected]
name of account holder : Mohanraj V (branch of account holder-visharam)