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Clarks — refund not received on the return of shoes

I ordered a pir of shoes on date 03/05/2019 with order no.[protected] but as they were delivered, i found them to be a size larger than my size so i returned the shoes but even after it has been 15 days there is no refund has placed from your side, please refund me for my order asap.in customer services no one is responding over the phone on 1800 no. And even as it says on the website that refund will be done in the 15 working days it appears to be more than 25 days still the situation is same. I am definitely not happy regarding the services of clarks india.
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    Customer satisfaction rating
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    Clarks Phone
    +91 22 6770 9982
    Clarks Address
    GF-005,Infiniti Mall, New Link Road Malad(W) MUMBAI, Mumbai, Maharashtra, India - 400086