[Resolved]  Clay Telecom — Careless Saff and their attitude

Clay International Sim Cards have been the worst travel option for me. In the recent times also I have tried their services, but this time my experience with them was extremely poor. Firstly the network in Malaysia was horrible and after somehow managing that, the bill that was sent me was blown out of proportions. I was billed 15, 080 Rs for a 7 day rental of which I barely used the sim for 4 days. Having asked them to re-check it twice, they still had the same answer for me, that its fine as per the usage. After some 10 emails and calls, they actually checked their mistake where they had billed me twice for the same duration. I finally landed up paying pretty much half of what was billed to me initially.
Was this information helpful?
No (0)
Yes (0)
Apr 27, 2017
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
Clay Telecom Customer Care's response
Dear Mr. Suresh,

We deeply regret for the inconvenience caused to you.Kindly share your contact details or RAF/Invoice number so that our team can get in touch with you immediately.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Clay Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    367
    Pending
    7
    Resolved
    283
    Clay Telecom Phone
    +91 999 011 1222
    +91 11 6647 0000
    Clay Telecom Address
    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
    View all Clay Telecom contact information