Clear Trip — blocking cusomer money for internal payment issues

Address:Bangalore, Karnataka

I never expected CLeartrip would be so Bad. THis is the last time I will ever use Cleartrip. I have made the payment for the Round Trip Bangalore to Delhi. There was a payment error. Your customer service person called me up and sent me the payment link. On paying the amount I received Transaction successful message(attached). Here is my trip id [protected] trip id [protected] tripid2. The amount is already debited. On enquiry i was told the booking is not confirmed. I have NO MONEY to Book again. I have to travel on an emergency. You cannot block customer money for 4 days.!! Your customer service team have no answer except saying payment will come in 3-4 working days'/ Either you should give the Ticket or repay instantly. Please help me book my ticket at the earliest. I never expected CLeartrip would be so Bad.
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    +91 95 9533 3333 (Support)
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    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
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