Clear Trip — non issue of one but money debited

Address:Mumbai City, Maharashtra, 400081
Website:cleartrip.com

I have sent the following to complaint board.in but no reply nor ack.

Complaint on cleartrip...

On 14th october 2017, at 10.30 pm i had booked a ticket thro' cleart trip site from kovai to mumbai for journey on 16/10/17 at 1225. I have paid thro my credit card of hdfc which was debited for rs 4225.00. Thereafter i was totally busy - on the cremation of my mother-in-law who expired at karur - throughout 15/10/17.. I realised that i have not recd any pnr either by sms or by email only late in the night. I have to take a bus from karur by 6.30 am on 16/10/17 to kovai for catching this flight. I reached kovai airport and checked at the counters of jetairways. They have confirmed to me that there is no booking in my name. As i had to be in mumbai i had purchased a ticket by paying cash at the counters and took the flight to mumbai. Ever since i reached mumbai i am trying to reach the office of clear trip thro the phones. But was no luck. I had sent a complaint at one of their sites - i have not taken a copy - but there was no reply.

Due to tax audit - the last date being 31/10/17 - i was busy with my client and could not get in touch with you.

My cash paid pnr pnbrkp

Iin this connection, the jetairways counter staff mr ramesh and ms rajeswari were very helpful to me and confirmed to me that there are no tickets booked in my name and helped me to get a ticket for taking the flight.
My email id [protected]@yahoo.com
Mob : [protected]
Pnr name : krishnan balasubramanian
Kindly arrange to get the refund
Thanking you

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Since there was no reply, msg was repeated on 08/11/17

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www.complaintboard.in

Sent on 02/11/17 at 21.58 pm
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I have book a ticket on name of Ramagoni Sainath goud Trip ID:[protected] PNR:NCNLPX on 3dec2017 travelling frm hyderabad via mumai-Dubai and its been cancelled by internet problem, so plz help me out with refund, or let be the same ticket asual, could u plz help or sugest me

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