Cleartrip — [protected]

Address:

Mumbai City, Maharashtra, 400050

On december 3rd 2016 I booked two tickets on cleartrip. The trip was from VASCO DE GAMA to HOSPET. I was in waitlist and in clearmytrip they told me they could not update my status because there were some issues with the online platform. I called them everyday to check my status and could not give me an answer. The day before, I was said I still in the same position in I was 15 days ago... apparently no changes in the waitlist. Also, I was said I was going to get a refund in 1-2 weeks time. When I spoke to Cleartrip representatives about this they assured me that amount of should be refunded soon in my bank account. However, I have been trying to solve this problem with cleartrip for the last 10 days. I call and they give me no answer. They are irresponsable and lie to me everysingle time. I really need help. I recommend noone to use their services. They are not serious enough to be a key platform in India.