Cleartrip — air ticket cancellation

Address:	Chennai, Tamil Nadu, 600063
Website:	cleartrip.com

I have booked the air ticket through cleartrip, the initial cost what shown in the website is got changed while i am booking the ticket by stating that the demand is high thats why they hiked the ticket rate. Still i booked the ticket and by mistake while taking print out my daughter clicked the cancel button and its got cancelled from the flight company website. Even though i tried contact the customer care and explained my situation, they are not ready to hear my complaint on any ground and informed me that this is an automated process and the refund is initiated. The amount is fairly 33% from my booking amount. Cleartrip paid only 66% amount from what they charged and from that i got 33%. But later i realized the fund as to come through cleartrip and i initiated the process through the website and got only 20% amount from that 33% amount. Which is really confused me, why this guys took more from my pocket and paying less for the same which company is refunded a quiet good return.