Cleartrip — air ticket refund

Clear trip has not provided refund for my cancelled trips. We have waited for more than 3 months for clear trip to provide the refund and every month they provide another estimated date for getting the refund. I was informed by 9th july i will be provided an update and the refund, and when i spoke to clear trip team on 9th, they informed me i will have to wait till 10th august to get the refund. They were not able to guarantee that i will receive my refund either.