Cleartrip — amount debited but ticket not booked - plus no proof number!!!

Address:

A-401, Sankalp Siddhi Appts, Behind Dindoshi Bus Depot, Goregaon East, Mumbai City, Maharashtra, 400063

I am quite displeased by your customer care system.. I booked for my ticket from mumbai to chandigarh on 13th aug, 2019, go air flight. The page went till booking, the amount got debited from my account and i have no ticket booked message.. And the page of cleartrip expired at that time.. So i think the ticket is not booked but amount deducted.. Now there is no way i can find the status as your customer care no. Asks for ticket reference no. - which i dont have.. So how do i proceed to talk to someone in customer care.. This is ridiculous...