Cleartrip — amount not refunding | |||
Sir, one of my flight booking with cleartrip id[protected] whichbi booked through amazon, i have cancelled in amazon and while contacting through indigo they told me that refund has been processed to travel agency account. And one more flight with cleartrip id[protected] which i booked through amazon, i have rescheduled the date and i am suppose to get refund of rs6918 which is fare difference. The same amount has been refunded to travel agency account as informed by indigo. I have contacted cleartrip customer care manytimes buy fed up of their repeated message asking me to wait for 60 days to get the refund. Cleartrip customer care does not know latest dgca guideline all cancelled amount should be refunded within 3 weeks.in amazon order page one of the ticket is shown as ticket cancelled and refund amount is rs0 and for another ticket it is shown as trip completed. During lockdown how my trip will be completed. I have already talked with indigo and they told me that my amount has already refunded to travel agency account.in this present situation i need my cash else i have to bear extra interest for credit card. Thanks Was this information helpful? | |||
ClearTrip customer support has been notified about the posted complaint. | |||
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