Hi,
I have booked a hotel through Cleartrip, I want to cancel this booking, there are 15 days yet for check in ; I am not getting reply from Cleartrip on the question of refund.
They are asking me to talk to concerned hotel people and hotel management is telling to discuss with Cleartrip. Nobody is giving a firm answer.
Details are as below :
Date of booking :
date of Check in :
Cleartrip Hotel Voucher (Trip ID:[protected]
Trip ID [protected]
Hotel Booking Details
Check in 12:00 PM, August 16, 2008
Check out 12:00 PM, August 17, 2008
Voucher details
Date of issue - 02:44 PM, July 25, 2008
And second booking :
Trip ID :[protected]
Hotel Booking Details
Check in - 12:00 PM, August 18, 2008
Check out - 12:00 PM, August 19, 2008
Duration
2 days, 1 night
Voucher details
Date of issue
02:50 PM, July 25, 2008
Even for booking confirmation, hotel people did not know about our reseravtion through cleartrip and told us to contact them only. There is lack of coordination.
The blog, and complaint posting is also blocked on Cleartrip's website.
Plz resolve this -
Aug 14, 2020
Complaint marked as Resolved 
We are sorry for the inconvenience caused to you.
Rescheduling is an additional service provided by Cleartrip. When you called us on 19th Nov'08, there was an issue from the Airline's end due to which we were not able to reschedule your flight.
Since rescheduling is possible by contacting the Airline directly, you were requested to do the same.
You then called us on 21st Nov'08 to get a past dated flight rescheduled which was not possible as per the Airline rules.