Cleartrip — booking failed - amount debited from account

Address:	Mumbai City, Maharashtra, 400061
Website:	www.cleartrip.com

To come to the point, i had booked a hotel - mina international on friday i. E 16th feb 2018 through my hsbc credit card for an amount of inr 4308, however i observe that the amount is deducted from my credit card, however it reflected as payment failed at the cleartrip website.
This is really pathetic. I was asked by my bank to wait for 3 days for the refund, however it's the 4th day today and i have still not got the refund.
Kindly check and have the refund processed at the earliest and confirm.
You can reach me on [protected]