Cleartrip — booking failed state

Hi,

While i was booking international flight from hyderabad to montrial canada, there was a error stating gateway failure, however the money got deducted from account.

I was trying reach the customercare from past 24 hours but i couldnt able reach them.
Date of incident: 09 dec 2018
Emailid used: [email protected]

Attaching you the screenshot.

Thank you!