Travel & VacationsClearTripbooking failure but money deducted from account

Cleartrip — booking failure but money deducted from account

1 Review

India

Amit Hemnani on Apr 13, 2019

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I was booking tickets from shanghai-xi'an on 11th april 2019 and while doing the transaction it was showing failure message and money rs 19119 diducted from my account at same time. Multiple time i have tried, to contact customer service but they are asking me to provide trip i'd. How can someone provide trip id when booking get declined by website.

I want them to return my hard earned money back.

Complaint Status

[Apr 13, 2019] ClearTrip customer support has been notified about the posted complaint.

Updated by Amit Hemnani, Apr 13, 2019
Name -Amit
Mobile no [protected]

booking failure but money deducted from account

Updated by Amit Hemnani, Apr 13, 2019
proof of money didcuted from account

booking failure but money deducted from account

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ClearTrip
Customer Care Service

Customer satisfaction rating

4%

Complaints

2036

Pending

5

Resolved

71

View all 2036 complaints

phone

+91 22 4130 0300

+91 95 9533 3333 (Support)

website

www.cleartrip.com

location

DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011

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