Cleartrip — Booking on 7th Jan 2017, not yet recieved the refund

Address:	New Delhi, Delhi, 110018
Website:	www.cleartrip.com

2 rooms in Shimla were booked on 7th Jan. First they offer discount of 200 bucks and then The booking was then cancelled by cleartrip people and they were not even capable of booking another room in any other hotel in Shimla. Ihave still not recieved the refund of Rs. 5500 and neither have i recieved any call from their end. Cleartrip is such a useless money grabber company which is of no help to their customers. The staff is useless. First they take the money then do not confirm even if rooms are available in the hotel and then they do nit even return the money. Such a horrible first time experience my family had with cleartrip.