Cleartrip — booking related

Address:

198 dhirpur village, 110009

I have made a booking for travel from vadodara to lucknow. The status showing in the booking is confirmed and payment also confirmed by they are saying that booking not confirmed. I made the payment form voucher and credit card. They said that it will be refunded minimum 24 hours maximum 48 hours. After 4 days my amount has not been refunded. And also i have paid an amount of rs.5189/- 2000 from voucher and 3189 from credit card. The total amount is showing in the bill is rs.4600/- only.