Cleartrip — cancellation of air ticket on their own thereby destroying my programme / money | |||
I booked air ticket to travel on 25.09.2019 by indigo flight 6e 3518 from bengaluru to pune. Booking was done on 13.09.2019 and ticket was confirmed.in fact i paid extra amount for window side seat. But to my surprise i received communication on 25.09.2019 morning 7 am, just few hours left to start, as my ticket was cancelled. I have neither requested for cancellation nor otp confirmation from my side. But they are arguing that i requested for cancellation. In fact due to cancellation from their side my programme disrupted and also caused financial loss to me. In fact i struggled hard to get alternate arrangements for travel. Company may be instructed reimburse full amount with penalty. They should not make unfair practices pushing commuters in to problem. Was this information helpful? | |||
ClearTrip customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I had booked a ticket through Ixigo on cleartrip with Booking Id[protected], on 17 th of sept 2019, ammount is deducted on the same day from my account, But till now It is showing that my booking is pending
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