Cleartrip — cancellation of air ticket on their own thereby destroying my programme / money

Address:Flat No 110, Y R KEERTHI RESIDENCY, SINGASANDRA, BANGALORE, Bangalore, Karnataka, 560068

I booked air ticket to travel on 25.09.2019 by indigo flight 6e 3518 from bengaluru to pune. Booking was done on 13.09.2019 and ticket was confirmed.in fact i paid extra amount for window side seat.
But to my surprise i received communication on 25.09.2019 morning 7 am, just few hours left to start, as my ticket was cancelled.
I have neither requested for cancellation nor otp confirmation from my side.
But they are arguing that i requested for cancellation.
In fact due to cancellation from their side my programme disrupted and also caused financial loss to me.
In fact i struggled hard to get alternate arrangements for travel.
Company may be instructed reimburse full amount with penalty.
They should not make unfair practices pushing commuters in to problem.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Comments

I had booked a ticket through Ixigo on cleartrip with Booking Id[protected], on 17 th of sept 2019, ammount is deducted on the same day from my account, But till now It is showing that my booking is pending

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information