Cleartrip — cancellation refund not received

Address:

B-3B/53B,, JANAKPURI, New Delhi, Delhi, 110058

Hi my trip ID is[protected]

My alliance air flight no. AI 9808 from Chandigarh to Kullu of dated 24th of August 2019 was cancelled by the airlines and it was communicated to cleartrip the next day. After that I called up cleartip many a time and was told that due to some error on cleartip part the refund got delayed. I called up today at 18:15 and was again told the same story that due to some error on our part the fund got delayed.

I am pained to write that cleartrip does not care about the customer's
issues. This is the worst experience of my life.
I forced to write this mail with the hope that my refund would be made at the earliest possible.
Thanking you,
Rajesh Amrohi