[Resolved]  Cleartrip — Cancelled the booking in last time, no refund

I have booked a hotel through Cleartrip.com, they have confirmed the booking and sent me the itinerary.
Just before 6 hrs of journey they cancelled the booking and provided a worst alternate option.I have called their customer care and refuse to take the alternate option but they force me to take the alternate, and made the booking non-refundable booking. Where I can't get the money and have to take the alternate option, which is worst hotel.