Cleartrip — cheat in hotel booking

Hi i’m ranjith kumar... Made a hotel room booking done in cleartrip site on 5th april in hotel sunshine highway inn in chennai... Trip i’d is [protected]... Booked room for 2 persons per room... Got my booking confirmed from clear trip... Booked room for 7 the april... When i contacted the hotel they told me that only 1 person is allowed and for the other one have to book another room... They told me to cancel that ticket and to book another ticket for 2 persons/room... The ticket from clear trip clearly showed that it is for 2 persons/room... The hotel people told me that the cleartrip persons had not contacted to them about the booking yet, so they lol inform them about this and asked me to cancel it... So i cancelled the ticket and the refund amount showed zero... I contacted cleartrip customer care.. They told me to wait and they contacted the hotel... Finally told me that they are not aware of the hotel policy and told me that they can’t do anything as i had cancelled the ticket... The customer care person is not even accepting the mistake on them and was repeatedly telling me that “”sir, you have cancelled your ticket... We can’t do anything”””...in order to confirm the fraud i went into cleartrip site and tried booking another hotel for 2persons per room... With the details that was shown i contacted that hotel and they also told me that it is for 1 person only and not 2... Cleartrip shows it for 2 persons and they are booking for it...
Why cleartrip has hotel booking if they don’t have any idea about the hotel policy in which they book tickets?? They r making us to suffer for their mistakes and looting our hard earned money from us... Had my money lost in a site worth a garbage... L
I strongly recommend not to book anything in cleartrip... Cleartrip is a fraud...
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