Cleartrip — cleartrip money deducted from bank account but haven't received the ticket or any confirmation

 
3 Reviews
India
 Siby Babuchandran Nair on Mar 26, 2019
On 20th march 2019, i tried to book an air ticket, but after the booking process was completed and amount deducted, i did not get any email or ticket confirmation from cleartrip. So, the amount was deducted but not ticket was provided. I was waiting for 3 business days to see if the amount will be reverted back to my bank account, but sadly that is also not done.

Now i am unable to contact cleartrip as i don't have any trip id.
Please look into this matter. An image of the transaction is attached.

cleartrip money deducted from bank account but haven't received the ticket or any confirmation

Complaint Status


[Mar 26, 2019] ClearTrip customer support has been notified about the posted complaint.
Updated by Siby Babuchandran Nair, Mar 27, 2019
Thanks. Please also find the updated screenshot from bank which confirms that the amount was deducted. Please help with the refund.

cleartrip money deducted from bank account but haven't received the ticket or any confirmation
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

This regarding trip I'd[protected] and case number 08584335. I want to know the status of my refund. I was told by the airline, spicejet that full refund has been refunded from their end, but I got only ₹301 refund. Why ❓

Richard Kuo's reply, Mar 25, 2019
Case number 0858 4335, I have attached copy from the carrier spicejet regarding the full refund I'm entitled.
I have booked air ticket online but not received the trip ID or Air ticket. amount has been deducted from my bank account
please call me on my mobile no ; +20 [protected]
email id :
[protected]@Lntecc.com
supervisor's reply, Mar 30, 2019
This is a public site for public complaints.
The Indian law does not foresee the duty of anyone to call to unidentfied person,
who is not a participant of a legal contract with the service provider.

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    Cleartrip - cleartrip money deducted from bank account but haven't received the ticket or any confirmation