Cleartrip — cleartrip no refund after cancellation of air-ticket
SuSubeana Shabeer on May 8, 2019
On jan 2019, i did a flight booking through cleartrip (Id[protected]). Requested for a cancellation well in advance. We contacted customer support after a month and they said they are waiting for the airline to refund them. We checked with the airline by providing pnr and they gave us a screenshot where it shows full refund was done next day after the cleartrip request for cancellation came. We have been sending multiple emails to cleartrip, 4 months passed with no response. Kindly help resolve the matter.
[May 08, 2019] ClearTrip customer support has been notified about the posted complaint.
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