Cleartrip — customer service and refund policy

Address:1st Floor, Suraj Ganga Soft Park, Potential House, 3rd Phase, J. P. Nagar, 560078

Trip id[protected]

The airline cancelled the flight citing govt regulations, promised 100% refund.

However 100% refund of the airline is different from the payment made by me. I am told the differential amount is cleartrip commission.

I tried contact cleartrip between 21st and 22nd april, only to be placed on 30 minutes hold both time.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Complaint comments 

Comments

Very Bad, At least a response is expected.
Will formally launch a consumer compliant in the next couple of days

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3040
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information