Cleartrip — decline of booking at the displayed low fare, and redisplay of low fare after booking | |||
Trip id: [protected] My search for kochi (Cok) to vadodara (Bdq) flights for 15 december had shown jet airways 9w 404 16.35 -20.50 at cost of rs 5019. This was the best convenient direct flight for me However when i chose this and continued the booking, i got a message that this flight is full and that the selected option is no more available. So i was pressurised to book the next option that was starting at 12.00 noon, by multi air lines spicejet/ jet airways trip id [protected] costing rs. 7441 But today i see again the option "jet airways 9w 404 16.35 -20.50 at cost of rs 5019" This is totaly unfair. Because of haphazard display of options at cleartrip website at different times i was forced to book a more inconvenient flight at a higher cost. I request that the cleartrip allow me avail the jet airway flight option and cancel the flight under the present trip id without any cancellation charges. Such issues have happened in the past. I would like you to rectify this time. This is my 2nd or 3rd bad experience at your website In another instance trip id: [protected] I booked vadodara (Bdq) to kochi (Cok) flights for 12 december by indigo that cost rs 6281. The same flight on initial search was costing rs 4720. However when i chose this and continued the booking, i got a message that this flight cost has increased to 5133, thereafter showing a further hiked cost that i paid for at rs. 6281. The same flight was available at rs 5133 after i booked. What and why is this? Such haphazard display of data options giving customers big disadvantage. I must get refund of the difference which i am entitled due to your poor data management Such issues have happened in the past. I would like you to rectify this time I attach one set of evidence Was this information helpful? | |||
ClearTrip customer support has been notified about the posted complaint. | |||
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