[Resolved]  Cleartrip — denied cleartrip booking by hotel

This is regarding trip id [protected]. I have booked for 3 rooms (9people) for 1 night in rajhamundry through clear trip for the amount 3150. Surprisingly i was denied a room saying that they don't have a tie up with clear trip. As it was late night i didn't have an option but to pay from my own pocket which is around 2.5k. It is shameful to hear that i am getting refund of only 2.5k which i have paid offline not the amount which i have paid through cleartrip. This is ridiculous, despite causing mental agony to me you are just looking to save some rs600. Hope you guys have some empathy on customers rather than looking to save penny's to your company
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Jan 11, 2019
Complaint marked as Resolved 
They have refunded full amount
ClearTrip customer support has been notified about the posted complaint.
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