[Resolved] Cleartrip — denied cleartrip booking by hotel

1 Review
 cbg2008 on Dec 29, 2018
This is regarding trip id [protected]. I have booked for 3 rooms (9people) for 1 night in rajhamundry through clear trip for the amount 3150. Surprisingly i was denied a room saying that they don't have a tie up with clear trip. As it was late night i didn't have an option but to pay from my own pocket which is around 2.5k. It is shameful to hear that i am getting refund of only 2.5k which i have paid offline not the amount which i have paid through cleartrip. This is ridiculous, despite causing mental agony to me you are just looking to save some rs600. Hope you guys have some empathy on customers rather than looking to save penny's to your company
Complaint marked as Resolved Jan 11, 2019
They have refunded full amount

Complaint Status

[Dec 29, 2018] ClearTrip customer support has been notified about the posted complaint.
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    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    Cleartrip - denied cleartrip booking by hotel