Cleartrip — extra charges on flight tickets | |||
I have booked flight ticket through hdfc smartbuy which internally booked ticket through cleartrip (Trip id:[protected] with zero convenience fees and discount of rs.200 The ticket i received from airlines was of rs.50400 but cleartrip charged me 52650. Even cleartrip confirmed that there was extra charge on the ticket and they will look into the matter. After waiting for 2 weeks i called them again to check the status on my refund and they said they cant refund as it was properly charged. They are collecting commission from airlines and also charging extra from customer. Fare breakup by cleartrip Base fare: rs. 47, 250 Passenger service fee: rs. 1, 377 User development fee: rs. 4, 023 Airport arrival tax: rs. 0 Total fare: rs. 52, 650 Fare breakup by spicejet Fare + fuel charge + cute fee 45, 000.00 inr Passenger service fee 1, 377.00 inr User development fee 4, 023.00 inr Total price : 50, 400.00 inr It clearly visible that cleartrip has increased the base fare by rs.2250 Was this information helpful? | |||
ClearTrip customer support has been notified about the posted complaint. | |||
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