Cleartrip — Fake transaction

Address:

Kolkata, West Bengal

Sir/ Madam, This is to inform you that my Trip ID is [protected] Kolkata to Visakhapatnam round trip. I was booked this ticket on 21.2.15 at 17.19 hrs and total Amount is Rs. 7106/-. On 25.03.2015 I was change my trip date which is 6th May 2015 to 1st May 2015 through Cleartrip. Unfortunately this changed not successfully but I also paid through my SBI Credit Card Rs. 4296/-. My Card No is **** **** **** 4541 and transaction Id is [protected]. Then I changed my trip date through Indigo and paid Rs. 2771/-. Very shortly they also approved my transaction and confirmed my ticket. In the meantime I was called Cleartrip customer care and express my all this happenings. They also assure me that this case also be solved within 48 hours but still now I have no solution in the regard. Now cleartrip told me that this ticket also changed their side. Unfortunately one ticket against two payment. So, please take appropriate action in this matter as soon as possible. I hope you will help me in this case. Thanking you Yours faithfully Chinmoy Sarkar (M) [protected]