Cleartrip — false hotel booking

I booked a hotel on your site for Jun 14-15 on CLEARTRIP and got a confirmed voucher. Thankfully, I contacted the hotel to book an airport transfer and at that time the hotel clearly mentioned that there was NO ROOM AVAILABLE for the dates for which Cleartrip gave me a hotel booking confirmation voucher. The hotel also sent me mail stating they had informed Cleartrip that the rooms were not available on those dates and yet Cleartrip was giving confirmed bookings. This is shocking - had i not tried to book the airport cab I would have landed up at the hotel to be told there is no booking! On contacting Cleartrip, all they said is "do you want to cancel the booking, we will process the refund in 7 days" - this is a fraudulent service they are offering and Cleartrip needs to pay dearly for such practices.