Cleartrip — fraud booking on cleartrip

Address:

FLAT NO-401,KRISHNA KUNJ, PLOT NO-40A/40B,BEHIND ESHWAR, ECSTACY,SECTOR-28,NERUL-W, Mumbai City, Maharashtra, 400706

Dear sir/madam,
on 02.04.2019 at 11.15 pm, i tried to book air tickets for 3 persons for journey on 17.04.2019 & return journey on 21.04.2019 by indigo flight at 11.55 am(mumbai-coimbatore)/14.20 pm(coimbatore-mumbai). The payment option was accessed through citibank credit card. While doing my booking, after feeding the otp generated by citibank, the final ticket booking was supposed to be successful, but to my utmost surprise, the error message was flashed and i could not get any trip no./pnr no. Generated or tickets was sms/emailed to my mobile no./email address. Now i understood from the call from citibank executive that you have raised bill for rs.56, 691/- for unsuccessful booking, which is very disgusting.
Kindly take note of above issue and solve it expeditiosly. The details of transaction are placed below :
passenger names : 1. Dr. Mahendra bendre 2. Dr. Shahaji chavan 3. Mr. Pradeep mukane
journey dates : departure by indigo flight at 11.55 am on 17.04.2019 (mumbai-coimbatore) & return journey on 21.04.2019 by indigo at 14.20 pm
booking time : on 02.04.2019 at 11.15 pm. (till now no sms or email has been received from cleartrip)
credit card details : citibank indian oil platinum card no. Xxxx xxxx xxxx 6457 (sms received for spending rs.56, 691/- at cleartrip ref/urn no.[protected]).
Please do the needful and oblige.

Yours faithfully,

pradeep mukane
mobile no. [protected] / [protected]