Cleartrip — Fully paid reserved hotel not available

Address:	Mumbai City, Maharashtra
Website:	www.cleaetrip.com

I booked hotel Tamarind, Alleppey thru cleartrip.com. After 15 days of my booking(even after full payment), I come to know that the hotel booked, is not available. They have done an alternative arrangement after one week which is not cancellable. They have kept me in suspense during this period whether they are providing alternative or not. Cleartrip is not reliable.