Cleartrip — Hotel booking and cancelation

Sanjayingle

from Kathor, Gujarat

Address:	Mumbai City, Maharashtra
Website:	cleartrip.com

Cleartrip booking id [protected].
I booked a room for 22nd Dec 2016 at hotel Gulmarg, Simla, but due to unavoidable reason i canceled the booking immediately and informed to cleartrip. They said payment has been made to the hotel. When i talked with the hotel they said paid money has been given back to cleartrip with deduction of cancelation charge. I paid Rs 3318 if hotel charged rs 300 remaining money shiuld be refunded to me immediately, but cleartrip is deliberately not giving refund.
paid Rs. 3318, booking voucher CHMM[protected].

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ClearTrip customer support has been notified about the posted complaint.

Jan 07, 2017

Updated by Sanjayingle On Wed, Jan 4, 2017 at 12:09 PM, Gulmarg Regency Shimla
<[protected]@yahoo.com> wrote:
Sir,
Your booking was cancelled and for refund you contact Cleartrip
Because they deduct the same amount from us

so that you may contact Cleartrip for refund

Regards,

Manoj Sharma: +[protected]
Vikas Aggarwal : +[protected]
Hotel Gulmarg Regency
Near The Mall, Shimla, India
:+[protected]/26555454