Cleartrip — Hotel reservation

Address:	Mumbai City, Maharashtra
Website:	www.cleartrip.com

Hello I had done a hotel reservation from Cleartrip for a couple of days to Coorg. Due to some personal reasons, I had to postpone the journey to coorga nd called cleartrip helpdesk to move my bookings to a later date. they responded back saying that it will be done. I called again after a couple of days to confirm the same and was assured that the change in dates has been done and I will receive the updated hotel reservations in 24-48 hours. But after repeated callings, I did not recieve the email. After 5-6 days, I was told the reservation has been cancelled as I did not travel on that day. Now they are refusing to admit their mistake. Please help.