Cleartrip — I am complaining about the cleartrip flight bookings and payment procedures

Website:

CLEARTRIP ANDROID APP

Dear Sir/Madam,

Am happy to be a part of Cleartrip booking.

Need help from your end.

I booked a flight ticket from Raipur to Ahmedabad (round trip) from 21.9.2018 to 23.9.2018, via Cleartrip APP on 16.9.2018

My Name in Cleartrip Application: [protected]@yahoo.com

Once am in payment stage, i paid Rs.12, 283/- as per the procedure. Amount deducted from my account but in the application showed that the payment was failure.

As i know some transaction issue, i tried via cleartrip contact no. [protected] but for reporting i need TRIP ID.

But in my application no notifications regarding any bookings.

Note: From the Bank end, they assured that the amount was successfully processed and i have the evidence too.

Kindly help me to solve this problem.

Am awaiting for your positive reply.

Thanking You,
Harish B