Cleartrip — in order to reschedule flight i am charged more than double amount
Nadaun Distt. Hamirpur Himachal Pradesh, Hamirpur Himachal Pradesh, India
Rkrkdhiman on May 6, 2019
On 04/05/19 by mistake i booked a spicejet flight for 06/05/19 instead of 05/05/19 with timing 11:50 am to 12:50 pm from srinagar to jammu with amount rs. 3174. Which was needed to rescheduled. Firstly i contacted clear trip customer care but they advice me to pay the booking amount of current flight rates of dated 05/05/19. This kind of response from clear trip customer care service causes more inconvenience to me. When i reschedule the same flight to 05/05/19 by paying additional amount of rs 3462. The booking was confirmed for 08/05/19 instead of 05/05/19. Again i contacted customer care and after that my flight booking was rescheduled and confirmed to 05/05/19. I am charged more than double amount for a single flight. Therefore i request to initiate refund please.
[May 06, 2019] ClearTrip customer support has been notified about the posted complaint.
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