Cleartrip — incorrect invoice and promo codes available on website but not working

 
2 Reviews
Malad West, Maharashtra, India
 devendra.r.koli on Mar 24, 2019
Dear sir/madam,

I had booked air tickets with trip id is[protected].
Trying to contact your customer care but of no use and so ultimately writing an email.

The below invoice generated by cleartrip is not indicating convenience which is charged on the ticket.
If clear trip is charging convenience fees then the invoice must be complete with details.

Moreover the promocodes mention on your website don't work and while last step of payment the software pushes back to reselect.

Cash back of 2000rs with code flight or ctsave must be eligible for this ticket booking

Kindly look into the matter and esclate it further

Regards,

Devendra

Complaint Status


[Mar 24, 2019] ClearTrip customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

This is a public site, the woner of which follow the agreement between this site and the operator of the service provide (for example, air acrrier).

Nobody has a duty to reply on anonymous, unidentified or indefinite text of the public complaint.
no prove of travel = no legal action.

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    Cleartrip - incorrect invoice and promo codes available on website but not working